Tech Links
Below, organized by site, are links (generally internal websites so need to be at hospital or already have VPN access) and instructions (downloadable as pdf) to help navigate access at our various sites. Also are instructions for some mobile apps we have access to.
Quick Links:
Paging Systems (BCH, BMC, BMC On-Call)
VPNs (BCH Remote Access, BMC, BWH)
EHR Quick Tips: Quick Tips and Handoff Guide
Quick tips for making the EHR easier to use, prepared (with love) by the DINHO Squad
Link to User Settings Guide from Epic Launch
Link to BCH Bring Your Own Device Instructions (load Epic, Vocera, and others on your personal device)
Lightning Bolt (link):
For more info on call swaps, please see this page
BCH Onboarding: eHelp webpage (internal)
Help Desk: Fegan 014 from 8:30-5 for drop-in service (help with census; configuration to the Children's network; encryption; installation or troubleshooting of supported software, including configuring email on your smart phone or iPad)
NetLearning: https://lms.netlearning.com/MyNetLearning/Login.aspx?ID=167
VPN Instructions For Mac and For Windows
Citrix Clinical Programs Website (after logging into VPN; has clinical applications)
WebVPN instructions [NOTE: VPN best accessed via Internet Explorer]
Setting up a new laptop for use at Children's: Check out the BYOD page for specifics
Laptop requirements: Must have a name, encryption, anti-virus software, clear pass to verify appropriate encryption and anti-virus software, and be filed with help desk
BMC Onboarding: Information Security webpage (internal)
Help Desk: 617-414-4500
BMC HealthStream: https://www.healthstream.com/hlc/login/dir.aspx?bostonmc
To easily access EPIC from home, click this link (requires Imprivata)
Mobile Token instructions (provides one time passwords to log into VPN; like the BCH grid cards) - This is only necessary if you need to access additional applications besides epic
VPN for Mac and Windows instructions (Junos Pulse) (can then use internal.bmc.org)
Imprivata Enrollment/E-prescribing: If you get a new phone and you need to enroll the new device with Imprivata for e-prescribing capabilities. Please contact Monique Bailey monique.bailey@bmc.org and/or Melissa Brennan Melissa.Brennan@bmc.org and schedule a time to come into 801 Albany St. This cannot be done remotely.
Partners (i.e. BWH)
Help Desk: 617-732-5927
BWH HealthStream: www.healthstream.com/hlc/partners
Mobile Apps
UpToDate instructions (note: need to be on BCH computer; can't remember if VPN is OK)
Other:
Prescribing: MASSPAT Registration Instructions here